New Ulm

We are seeking a positive, high-energy candidates who love to interact with people. We are a highly reputable optometric practice which strives to provide our patients with the area's highest quality of eye care through service, education, and technology. The candidates must be pleasant, professional, dependable, punctual and love the latest eyewear trends. Computer, communication, and multi-task skills are a must! We provide on site paid training that will lead to certification within our industry. We provide competitive benefits and salary with experience, health and dental benefits, vision coverage, vacation, sick, holiday, 401k, and incentive program. If you desire to have a stable, rewarding career in a faced-paced environment, where hard work and quality performance are rewarded, than this is the job for you.

RESPONSIBILITIES:
1. Opticianry Duties

  • Provides patient with key technical information to assist them in making their eyewear selection
  • Perform measurements of frame and lens specifications
  • Proper documentation of all ordering information on patient’s chart
  • Place orders for frame and lens fabrication with approved optical laboratories
  • Maintains supply inventory for repairs / replacements & tools
  • Order and return frames as needed, replacing sold / outdated items
  • Notify customers when glasses have arrived
  • Verification of orders received from optical laboratories
  • Consult with patient to resolve eyewear problems / concerns
  • Perform customer maintenance on eyewear as requested
  • Awareness of insurance rules, payer responsibilities and patient responsibilities
  • Know your resources to obtain the right answer, process claim billing
  • Appropriate coding of services offered to maximize the facilities reimbursement
  • Keep abreast of current fashions, styles and trends
  • Keep updated on continuing education for new product, product recall and optical options

2. Financial and Inventory

  • Achieve and exceed Optical Goals set by Administration
  • Keep Inventory levels at target (volume & cost) with appropriate mix of styles, colors, and sizes to meet patient needs and current trends

3. Customer Service

  • Handle any customer service issues that need addressing
  • Follow up on complaints
  • Read new material on customer service, books, articles, etc
  • Ensure that every customer feels welcome, appreciated, and important
  • Monitor turnaround time by tagging special jobs, calling regarding delays, following up with patients, delegate tray monitoring
  • Attend any required meetings

Job Type: Full-Time​
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan​

If interested, please email kschultz@akreclarkeyecare.com